Privacy Policy

Last Updated: 2025 January 28

DigiChem Corporation is the operator of this website ("DigiChem," "we" and "us") and we care about your privacy. We have developed this Privacy Policy (this "Policy") to describe the information we collect, how that information may be used, with whom it may be shared, and your choices, in connection with your use of our website, including the site hosted on the domain WWW.DIGICHEM.COM, our social media pages, and any other websites that we link to this Policy (collectively, our "website").

If you have entered into a separate agreement with us, that separate agreement shall control, and only those terms within this Policy that do not conflict with such separate agreement shall apply. This Policy does not apply to information that we receive from third parties. If you have any questions regarding this Policy, please contact us at [email protected].

Please read this Policy carefully before using our website.

Information We Collect

We collect information in several ways, so we have explained the types of information that we collect in each context below.

Information You Provide to Us

We collect information that you voluntarily provide to us when you use our website. For example, you may provide us with your contact information such as your email address, first and last name, the company you work for, your job title, and your business address, phone number or other information when you contact us, when you register for an account with us, or when you interact with our website.

Information We Automatically Collect

As with most websites, when you use our website we automatically receive and collect information about you and your device. This information includes the following:

• Information about your device, such as the operating system, hardware, system version, Internet Protocol (IP) address, device ID, and device language.
• The specific actions that you take when you use our website, including but not limited to the pages and screens that you view or visit, search terms that you enter, how you interact with our website, and how you navigate to or from our website.
• The time, frequency, connection type, and duration of your use of our website.
• Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.
• Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below); and
• Pages you visited before or after navigating to our website.

Employment

If we have collected your information through a "Careers" or similar page in response to a job opening, you are giving us permission to use and retain your information for the purpose of evaluating your application, entering into an employment relationship, and fulfilling our legal obligations associated with the administration of employment-related information, including compliance with legal requirements.

Cookies and Analytics

As most websites do, we may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing you with a better experience.

Our website collects cookies and may use cookies for reasons including, but not limited to: analyze our web traffic using an analytics package; test content on our website; store information about your preferences and to allow us to customize our website according to your individual interests; speed up your searches; and recognize you when you return to our website.

At the present time our website does not respond to "Do Not Track" signals or similar mechanisms.

Aggregate Information Collected

Aggregate information is information that does not identify you. Aggregate information may be collected when you use our website, independent of any information you voluntarily enter. Additionally, we may aggregate information that you provide so that it does not identify you and use that aggregated information for our business purposes.

How We Use Your Information

In general, we collect information from you so that we can provide our website, operate our business, and provide information that you request from us. This includes the following uses and purposes:

• Provide, operate, improve, maintain, and protect our website.
• Fulfill orders and provide you with technical and other support.
• Send you website and company updates, marketing communication, and other information about DigiChem and our services, and products and services of third parties, that we think you may be interested in.
• Conduct research and analysis, and monitor and analyze trends and usage.
• Enhance or improve user experience, our business, and our website, including the safety and security thereof.
• Communicate with you and respond to inquiries.
• Operate our business and perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our website.
• As necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.
• Enforce contracts and applicable Terms of Service, including investigation of potential violations thereof.
• Detect, prevent, or otherwise address fraud, security or technical issues; and
• Protect against harm to the rights, property or safety of DigiChem, our users, customers, or the public as required or permitted by law.

How We Share Your Information

We do not rent or sell your personal information (any information that identifies you or is identifiable to you).

Like most companies, we share information in certain circumstances with third parties through operation of our website and our business. Below we explain when that happens.

Service Providers

We use third parties to assist us with operating our business and providing our website, such as our technology vendors that help us maintain our website and partners that assist us with our marketing efforts. These companies will have access to certain information about you to perform their functions. When we share information with these third parties, we require them to use your information solely for the purpose of providing services to us and in a manner that is consistent with this Policy.

As Directed By You and With Your Consent

Except as otherwise provided in this Policy, we share information with companies, organizations or individuals outside of DigiChem only at your direction or when we have your consent to do so.

Legal Proceedings

We may share information with third party companies, organizations, governmental authorities, or individuals outside of DigiChem if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, subpoena, legal process or governmental request;
• Enforce a contract, including but not limited to any applicable Terms of Service, including investigation of potential violations thereof;
• Detect, prevent, or otherwise address fraud, security or technical issues; or
• Protect against harm to the rights, property or safety of DigiChem, our users, customers or the public as required or permitted by law.

Sale or Merger

We may share information about you as part of a merger or acquisition if DigiChem is involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business by another company.

Aggregate Information

We may de-identify or aggregate information so that you are not identified as an individual, and use and provide that information to third parties without restriction. We may also provide aggregate usage information to third parties for the purposes of statistical analysis, industry analysis, demographic profiling, and to help them understand their users as well as to improve their sites and services for those users and for the benefit of the community of such users as a whole.

Opting Out

You may unsubscribe from DigiChem marketing communications at any time by following the "unsubscribe" link at the bottom of any such communication. Most promotional communications will also offer recipients the choice to unsubscribe from similar communications in the future.

International Transfer

We are based in the United States, and our website is hosted there. If you are using our website from another country, the laws governing our collection and use of information may be different from the laws in your country.

Minors

Our website is not directed at individuals under 18, and we do not knowingly collect information from individuals under 18. If you are under 18, please do not attempt to use our website or send any information about yourself to us. If we learn that we have collected information from an individual under 18, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at [email protected].

Security of Your Information

We use reasonable security measures, including measures designed to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage to your information. We also have policies in place to ensure that information that we collect from you is deleted or permanently anonymized when it is no longer required for the purpose for which we collected it. However, the Internet is not 100% secure, and we cannot guarantee or ensure the security of information that you provide to us and you do so at your own risk.

Retention of Information

We retain information in accordance with applicable laws. The length of time we keep information depends on the type of information and whether we have an on-going business or legal need to retain it (for example, some information we may be required to keep for tax and accounting purposes). When we have no on-going legitimate business or legal need to process your information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your information and isolate it from any further processing until deletion is possible.

Third Party Websites and Website

Our website may contain links to other websites and services operated by third parties. These third-party websites and services may collect information about you if you click on a link or visit those websites and applications. We are not responsible for the privacy practices of these third-party websites and applications and we recommend that you review the privacy policies of each of these websites or applications before connecting your information to those websites or applications.

Changes to this Policy

We may make changes to this Policy from time to time. When we do, we will post the updated version on this page. We encourage you to read this page each time that you use our website so that you will be aware of how your information will be used.

Contact Us

If you have any comments, questions, concerns, or suggestions about Policy, or about our privacy practices in general, please contact us at [email protected].